We are looking to recruit a Small Machinery Engineer/Parts Advisor to join our busy Groundcare team at Knockdown.
This role is shared approximately 50/50 between the parts and service departments, although this may vary depending upon seasonal demands.
The aim of our Service Team is to provide a reliable first time fix on all repairs to ensure that customer downtime is kept to a minimum, and the successful candidate will have the skills necessary to achieve this. You will have a technical understanding of small groundcare machinery, strong diagnostic skills, and a broad knowledge base covering a variety of equipment. In addition to carrying out PDI servicing and repairs on small machines you will also support the workshop during busy periods.
In terms of the Parts aspect of the role, the successful applicant will provide support to internal and external customers with parts and ancillary product requirements. You will have the experience and expertise to provide parts advice to all customers across our product range and an understanding of parts identification methods for all our suppliers. Responsibilities include ordering, pricing and invoicing parts, receiving stock and maintaining parts files. You will be comfortable dealing with customers in person, over the phone, and by other e-communications, ensuring that they receive the high standard of service they expect. The ability to upsell would be an advantage.
CONTACT
For more information about this position, please contact Ray Eckersley on 07855 251692.
DECLARATION
Please note that in applying for this position, you agree and confirm that all information provided within your application is accurate and up to date. In applying, you understand that any false information or deliberate omissions will disqualify you from employment or may render you liable for dismissal.
In submitting your application you also confirm that you consent to the organisation using and keeping information you provide as part of the recruitment process and/or personal information supplied by a third party (e.g. referees) relating to your application or future employment.
